To serve as the Knowledge Management & Communication Manager, in accordance with HPI objectives, policies and procedures. The major function of the Knowledge Management & Communication Manager will be to ensure that the internal and external communication are in line with the vision, mission and branding of Heifer International, developing/publishing communication materials, knowledge management and documentation, and other essential duties. The Manager - Knowledge Management & Communication will

Educational Qualifications and Experience:

• Bachelor’s degree in development research, development communication or other relevant field plus seven (7) years of related experience or master’s degree plus five (5) years of related experience. Proven track record in knowledge management and exposure to agriculture/livestock/rural development is required. Other job- related education and/or experience may be substituted for all or part of these requirements.

The Project Coordinator will be responsible for completion of all activities and deliverables of the project ‘Strategies to increase milk consumption among children of rural Nepal”, a project funded by USAID-FtF-UF-LSIL S/he will work in close collaboration and coordination with the Heifer Nepal Program team, project partners, cooperatives and local technicians. In addition, s/he will also contribute in scale-up of learnings for the wider benefit of farmers. This position is based at Cluster Office, Nepalgunj and requires frequent travel to project sites in Baridya, Dang and Surkhet districts for 12 months.

Minimum Requirements:

• A Bachelor’s Degree or equivalent in Human Nutrition or Veterinary Science / Animal Husbandry or Public Health, plus Five (5) years of job-related experience is required. Or
• A Master’s Degree or equivalent in Human Nutrition or Veterinary Science / Animal Husbandry or Public Health with at least Two (2) years of job-related experience is required
• Other job-related education and/or experience may be substituted for all or part of these basic requirements.
• Previous working experience in research works will be an added advantage.

Most Critical Proficiencies:

• Knowledge of and experience in working with livestock programs
• Knowledge of and experience with or within community organizations
• Competency  in both speaking and writing skills on national language/s and English- 
• Good leadership qualities
• Good communication skills
• Have an interest in animals/agriculture/community development
• Excellent organizational skills including strong attention to detail
• Skills with Microsoft Office package, internet browser, and other appropriate technology

Essential Job Functions and Physical Demands:

• Motivated to work responsibly with little supervision - major tasks in field where independent expert decisions have to be made.
• Ability to meet and deal with others in a courteous and tactful manner.
• Demonstrate a high degree of honesty and integrity.
• Constant face-to-face, telephone and electronic communication with colleagues and the general public.
• Ability and willingness to work with a flexible schedule.
• Willingness and ability to travel extensively.
• Ability to foster and maintain a spirit of unity, teamwork and cooperation.
• Sensitivity in working with multiple cultures and beliefs, and to gender equity.

Lead implementation of project activities at field level (50%)

• Orient communities on project concept/ objectives, roles and responsibilities of cooperatives and eligible participating members
• Lead GHP adherence survey
• Coordinate Nutrition Training
• Train HH members for accurate data keeping- milk production and consumption as per project design
• Ensure proper record keeping at household level
• Participate in periodic meeting at communities and at Heifer Office
• Follow the guidance from Technical Lead and PI and act accordingly
• Facilitate baseline, midline and end line survey ​

Project Planning (20%)

• Prepare detail project implementation plan as envisioned in the project document in consultation with PI and Technical Lead
• Visit project sites/ cooperatives and HHs
• Confirm the HHs having at least one child age between 6-60 months
• Prepare manual for implementation of project activities in coordination with project team
• Support in procurement of necessary equipment

Reporting (20%)

• Prepare monthly, quarterly and annual report in prescribed format
• Report ongoing field activities/ recommendations for correction (if any)

Coordination (10%)

• Coordinate with local government and other stakeholders
• Coordinate with Heifer staff in the cluster and country office for effective implementation of project activities

Other job relevant duties as assigned

A Master's Level Degree, preferably Ph.D., in Veterinary Science with clear evidence / experience of research ability or potential. Previous experience of proposal writing, university teaching, and zoonotic disease research will be an advantage. This position is for 4 months.

This position will be responsible for activities related to provide project preparatory technical assistance and will be based in Kathmandu with frequent field visits (50 percent or more) in different parts of Nepal. 

Specific responsibilities may include but are not limited to:

• Gather primary and secondary data on Porcine Cysticercosis, analyze, and use it to add value in developing project proposal.
• Provide support in development and submission of full project proposal including detailed work plan and budget.
• Provide support in preparation of additional documentation for application like Institutional Profile Questionnaire Form, Legal documentation of applying organizations, Letters of request from administering institutions etc.
• Participate and contribute in the proposal development meetings at national and international level.
• Conduct feasibility study to identify appropriate area of project intervention.
• Collaborate with related stakeholders including government institutions to ensure multisector support during proposal strengthening and project implementation. 
• Obtain explicit approval from appropriate institutions for oversight of the use of humans and animals in research.

Responsible for field support to project and country level staff for the roll-out and deployment of the agency’s monitoring, evaluation and learning processes, tools and practices. This person will be responsible for strengthening the capacity of field teams, mentoring, coaching and providing technical support to design, implement and manage Heifer standard monitoring, evaluation and learning practices across project portfolios in the assigned geographic area. This role will be expected to work collaboratively with other departments to back stop and support high quality program management. The position will focus on ensuring project staff can easily use the technology and tools supported by Heifer and that teams can successfully set up their project and country level M&E systems to include high quality indicators, log frames, Indicator Progress Tracking Tables, Indicator Definition Sheets and project specific reports and dashboards. The role will also be responsible to customize tools for projects so that they are relevant to unique needs while still maintaining the organization standard. This position is also critical to support field staff to ensure that they are able to collect and clean data on time and to provide technical backstopping so that all reports and dashboards are functioning and information is shared with project stakeholders. This person will also help to identify lessons learned around the use of data to improve decision-making and adaptive management at the project level. The position will also help to identify and troubleshoot all systems related issues and act as a liaison to identify further MELS support needs. S/he will also provide input to future action plans for continual improvement of Heifer’s monitoring, evaluation, learning and system based practices. This person will also conduct organization-wide evaluations and research where necessary.

ESSENTIAL CHARACTER TRAITS: 

Detail-oriented, patient, analytical, a problem – solver, innovative, a good communicator, team player, respectful, enjoys coaching others, and energetic.

Required Experience

Minimum Requirements:

·         Master’s Degree in Social Science, Statistics, Computer Science or a related field.

·         5-7 years’ job-related experience with at least 3 years working in developing countries

Most Critical Proficiencies:

·         Well-grounded in the discipline of project monitoring and evaluation, project quality, quantitative and qualitative data capture and representation methodologies.

·         Experience as a Monitoring and Evaluation Manager at some level within a large donor-funded project managing both output and impact indicators.

·         Proven ability to build capacity of field staff in monitoring and evaluation business standards and ICT and demonstrated experience in adult education, training and mentoring.

·         Demonstrated experience with solving an array of field implementation issues

·         Proven ability to work collaboratively with a culturally diverse team in remote locations with staff who are based in other countries.

·         Evidence of strong leadership, analytical and coordination skills, and proven collaborative skills in project management, monitoring and evaluation.

·         Confident in and experience with the use of technology in development.

·         Knowledgeable of current and emerging ideas, research and developments in the field of international development and a commitment to continuous learning and development.

·         Excellent written and oral communication.

·         Fluency in English, required and ability to travel to field sites 50% of the time.

Essential Job Functions and Physical Demands:

·         Constant face-to-face, telephone and electronic communication with colleagues in the field

·         May require constant sitting and moving; working at a computer for extended periods.

·         Ability to assign and review the work of colleagues, as well as motivate and engage team members.

·         Willingness and ability to work outside of normal business hours.

·         Willingness and ability to travel domestically and internationally extensively.

·         Ability to work with sensitive information and to maintain confidentiality.

·         Ability to work in a culturally diverse and global setting

Job Location

India, India

Position Type

Full-Time/Regular

Job Level

Manager

Client

Non U.S. Based Locations

Closing Date

06/1/2019

Ensure field offices have a clear understanding and are able to set up and deploy Heifer’s standard project /program monitoring and evaluation processes, indicators, tools and practices. (30%)

DELIVERABLES

·         Contribute to the iterative development of Heifer standard MEL business practices and procedures.

·         Approach teams as a mentor and coach to ensure that field team staff understand and use Heifer’s standard business practices, indicators and tools and have the capacity to implement MEL best practices.

·         Provide performance management tools that support high quality MEL practices and accompany teams in their use.

·         Provide direct support to field teams on MEL work plans, monitoring / data collection plans, development of indicators, IPTT’s, log frames, theories of change and report design. 

·         Participate in project/program design and assist in indicator development.

·         Provide support to field teams in indicator target projections for future funding opportunities. 

·         Support teams in data quality support, data troubleshooting and data quality audits when needed.

Lead efforts for technical backstopping to field teams to ensure that the MEL system meets the needs of field teams and to ensure that the selected technology can be used to support un-interrupted and high quality MEL practices. (25%)

DELIVERABLES

·         Support the development of standard digital forms, reports and dashboards and other tools and templates so that data can be collected and consolidated in an appropriate time frame with integrity as dictated by Heifer standard business procedures. 

·         Help field staff procure and configure devices for field use.

·         Support staff in digital form, report and dashboard customization for the MEL program management system when new projects are launched.

·         Ensure that any issues or bugs are quickly reported by field teams about utilizing the systems and that solutions are implemented in a timely manner.

·         Troubleshoot technical issues that have been reported in the geographic focus area as the help desk’s first tier of technical support and escalate those that cannot be resolved to the second tier immediately.

·         Coach field teams how to use other systems they have access to for knowledge management and personal growth and development including Laserfiche.

Lead capacity-building efforts in assigned field offices to support a high level of professionalism and high quality and standard MEL practices. (25%)

DELIVERABLES

·         Train staff in monitoring, evaluation, learning & knowledge management concepts and approaches. 

·         Train and provide continued support to field teams on how to use devices and the technology enabled systems and to input data properly.

·         Coach and mentor staff on data management and cleansing.

·         Coach field teams to analyze data, to identify trends and to use data for course corrections and adaptive management based on indicator performance, baselines and evaluations in support of Heifer’s goals

·         Support staff in developing tools and templates as well as data collection techniques to foster effective reporting of impacts in a timely manner. 

·         Bring new innovative MEL concepts and approaches to field offices to identify how they may be able to adapt such practices to their daily work.

Provide support in the design and implementation of organization-wide or area-wide research and evaluation initiatives across regions and teams. (10%)

DELIVERABLES

·         When tasked with an organization-wide research or evaluation initiative, lead the process and work to be completed in close collaboration with the HQ office and any external support as required. 

·         Assist in the design and implementation of research and evaluation initiatives.

·         Bring forth creative ideas from field site visits on research and/or evaluation studies that are in line with industry standards and would position the organization for future funding opportunities or thought leadership leverage. 

·         Assist in the dissemination of research findings.

·         Make sure lessons from evaluation reports inform future project design. 

Identify, document and present challenges, successes and lessons learned around the deployment of Heifer’s agency wide MEL system with the intent of ensuring it is relevant, effective, efficient and easy to use. This will contribute to a continuous and iterative process of learning with the purpose of improving and enhancing the system towards a Gold Standard. (10%)

DELIVERABLES

 In focus geographic area lead the identification of challenges, successes and lessons learned around the MEL system usage and suggest solutions and enhancements where needed.

·         Represent Heifer at forums and meetings to present our models and impacts to date to donors and other relevant stakeholders. 

·         Identify opportunities to present Heifer models and impacts at forums worldwide. 

·         Design presentations with field teams and present or co-present when appropriate to raise Heifer’s profile in though leadership and impacts. 

·         Assist in the dissemination of knowledge 

The Project Officer will be responsible for completion of all activities and deliverables of the prototype project ‘Establishment of Community Initiatives for Genetic Improvement of Goats (CIGIG) in Western Nepal’. S/he will work in close collaboration and coordination with the Heifer Nepal Program team, project partners, cooperatives and local technicians. In addition, s/he will also contribute in scale-up of learnings for the wider benefit of farmers. This position is based at Cluster Office, Nepalgunj and requires extensive travel to another project location at Nawalpur.

• Bachelor’s Degree or equivalent in Veterinary Science or animal husbandry plus minimum of two years relevant experience.
• Previous working experience in research works will be an added advantage.
• Other job-related education and/or experience may be substituted for all or part of these basic requirements.

Project Planning (20%)

• Visit project sites and make present situation analysis
•  Develop action/implementation plan and manual for implementation of project activities in coordination with project team
• Coordinate for updating access database software into web based platform
• Develop recording formats
• Support in procurement of necessary equipment
• Support cooperatives for selecting appropriate CIGIG facilitators

Lead implementation of project activities (50%)

• Orient communities on CIGIG concept, roles and responsibilities of cooperatives and participating members (goat farmers)
• Train farmers on improved goat management with especial focus on genetic improvement concepts
• Supervise CIGIG facilitators
• Ensure proper record keeping at household level
• Ensure proper and timely data entry into software
• Learn data analysis, interpretation and implementation as planned in the project
• Coordinate with local government and other stakeholders
• Help in developing marketing strategies and cooperative business plan  
• Participate in periodic meeting at communities and at Heifer Office
• Capacitate communities to handle long term genetic improvement programme independently

Reporting (20%)

• Prepare monthly, quarterly and annual report in prescribed format

• Participate in semiannual meeting at Heifer office and present progress​

Coordination (10%)

• Coordinate with local government and other stakeholders
• Coordinate with Heifer staff in the cluster and country office for effective implementation of project activities

Other job relevant duties as assigned.

The role of the MDO will assist the Program Manager - Market Development the Heifer’s project activities on connecting the producer owned cooperatives with public and private sector for post-production value additional activities to develop and operationalize viable businesses. Following the strategy of PPPP and PM-MD, MDO will explore and collaborate with different PPPs to strengthen the forward and backward linkages in both product markets and input/service market. MDo will assist on developing and managing prototypes towards upgrading the value chains and develop scale-up strategies for the wider benefit of Heifer project beneficiaries and the sub-sector growth.

Minimum Requirements:

• A Bachelor’s degree or equivalent from a recognized university in the fields of Agriculture Economics, Business Administration, Rural Development, Enterprise Development or other related field and Minimum of three (3) years of field and technical experience with commercial sector, agribusiness development in a mix of economic growth/trade, value chain competitiveness, investment promotion, or agriculture development.
• Other job-related education and experience may be substituted for all or part of these basic requirements

Preferred Requirements:

• Experience in supporting and monitoring field based programs in the country.
• Proven experience in building the capacity of partner institutions to document and disseminate industry information, manage knowledge, measure progress and plan and advocate within the industry.
• Track record of building strong client and stakeholder relationships
• Ability to generate innovative solutions in work situations

Most Critical Proficiencies:

• Clear understanding of the goat value chain.
• Innovative, analytical, and solutions oriented.
• Knowledge of enterprise development and linkages to poverty alleviation.
• Strong interpersonal/people management skills and excellent oral and written communication skills a must;
• Proficient knowledge of word processing, spreadsheets, presentation tools, electronic mail (Microsoft Office preferred) and Internet.
• Demonstrated proficiency in English and other local languages, both oral and written.
• Significant experience in building public/private partnerships
• Experience working with farmer group programs. 
• Excellent leadership qualities and communication Skills
• Experience in the commercial sector with skills to develop and evaluate investment opportunities and promote such opportunities to financial institutions.
• Strong consumer marketing, financial analysis and management skills.
• Excellent command of analysis and presentation skills using Word, Excel and PowerPoint.

Leadership & General (15%)

• Assist to plan enterprise, market and value chain related activities and functions
• Assist to develop market development and private/public sector engagement strategy for the project

Business Development and Branding (30%)

• Demand supply, gap, and price analysis (Market): Carry out value chain and stakeholder mapping and support to establish viable enterprise.
• Business development and support: Assist to develop bankable business plans (both at start-up and growth stages) and connect with relevant financial and non-financial service providers (medium and large-scale business ventures).

Develop business relationships with retailers, processors, and other market actors (forward market linkages) (35%)

• Organize meetings with Facilitate multi-stakeholder and business to business for better market linkages.
•  Organize B2B meetings with potential VC actor for stronger market linkages,
•  Support to explore public, private and producer organizations for joint initiatives to establish viable and sustainable business ventures in forward linkages of goat meat and dairy value chain (i.e. abattoirs, meat processing, dairy units, live animal market, livestock/meat transport, high quality meat outlets, etc.)

Build capacity of staffs and partners (20%)  

• Review and follow up staff capacity building plan in the field of enterprise, markets and value chain.
• Review and follow up periodic the concerned staffs job related functions.

The Project Manager will be responsible for completion of all activities and deliverables of the prototype project “Development of Abattoir (Goat)”. S/he will work in close collaboration and coordination with the Heifer Nepal Program team, project partners, Government of Nepal (GoN) BFIs, cooperatives, private investors and local technicians. In addition, s/he will also contribute in scale-up of learnings for the wider benefit of farmers. This position is based in Kathmandu and requires extensive field work.

• Bachelor’s or Master’s Degree in Business Administration or Agricultural Economics or related field plus minimum 5 years’ experience in project management.
• Experience of working in meat or food industry will be added advantage.

Develop master plan and process related to Abattoir Development (20%)

• Work with national/international consultants to develop overall engineering design (blue print) including entire landscape, main building, waste management plants, staff quarters, holding yard etc for construction of the abattoir.
• Work with technical experts to determine specification of abattoir equipment including waste management plants and explore national international vendors.
• Facilitate procurement process for both machinery and civil work and provide oversight in construction and establishment.
• Facilitate the process of developing Detail Project Plan (DPR) for abattoir
• Coordinate with the GoN representatives and private investors for resource allocation for construction of the Abattoir.

Develop business plan and investment proposals (20%).

• Work with diverse stakeholders to define different aspects of abattoir as a business.
• Proper analysis on financial viability of abattoir in order to attract investment for the abattoir which should include analysis of Return on Investment (ROI), breakeven point, Internal Rate of Return (IRR), Payback Period and other relevant financial analysis for informed investment decision making.
• Develop a comprehensive business plan that considers the difference in all the different market clusters.
• Organize B2B Meetings with potential VC actor for stronger market linkages and Analyze the possible source of funding and reach out to them and convince them in investing in Abattoir.
• Collaboratively work with A2F lead to identify possible collaborators and investors.
• Work with legal experts to ensure compliance of public private partnership policy, company act and other relevant legal provisions.

Support producers and private investors to organize for equity investment in Abattoir (20%).

• Consult with legal advisors and be informed of the required working modality and existing policies about the private company appropriate for the Abattoir.
• Clearly orient and explain the merits and demerits of the working modality of Abattoir under private company model to the producers and private investors.
• Collaboratively work with Heifer country and field staff to convince the producers and private investors on private company model.
• Work with relevant stakeholders to generate documents required for company registration for the Abattoir.
• Ensure fulfillment of legal requirement for collaboration between the actors of PPPP model.

Support operationalization of Abattoir as business (20%).

• Support and facilitate in decision making process of the Abattoir Management Committee (AMC).
• Ensure effective operation of the Abattoir through development of governance systems and policies like Human Resource (HR) policy and Administrative procedure
• Ensure incorporation of Good Manufacturing Practice in operationalization of the Abattoir
• Support the AMC to overlook the construction and management activities of Abattoir.
• Set up a reporting and communication system for effective information flow in the Abattoir as private company.
• Ensure compliance of national and international acts, regulations, guidelines related to meat/food safety and quality.
• Ensure effective communication between the actors of PPPP model.
• Ensure proper marketing and sales strategies are development and implemented by the AMC.

Document the process and learning of Abattoir (20%).

• Generate guidelines, training manuals and toolkits for development of Abattoir.
• Ensure proper documentation for process as well as outcomes, prepare periodic reports and update the leadership team.
• Facilitate the process of preparing scaling up proposals for different Abattoirs in different Market Cluster.
• Generate case studies, technical briefs, policy briefs and knowledge document and share it in different forums.

The Project Officer will be responsible for completion of all activities and deliverables of the prototype project “Simplified Digital Financial Services (Kishan Credit Card and Branchless Banking)”. S/he will work in close collaboration and coordination with the Heifer Nepal Program team, project partners, BFIs, cooperatives and local technicians. In addition, s/he will also contribute in scale-up of learnings for the wider benefit of farmers. This position is based in Kathmandu and requires extensive field work.

• Bachelor’s degree or Master’s Degree in Agriculture Economics/Finance/Business management or related field, plus at least 3 years of experience in development sector, especially relevant work experience in the field of agriculture/livestock value chains including access to finance is required.

• Overall Management of Simplified Digital Financial Services (50%)

• Work closely with the Market Development and Strengthening Small Holder Farmer’s Organization (SSFO) team in implementing the Prototype Project: Simplified Digital Financial Services.
• Coordinate with the Market Cluster Unit, NGO Partners, cooperatives and the Bank and Financial Institutions (BFIs) for implementation of the project.
• Ensure BD A2F component in SLVC II sub awards and Prototype - Simplified Digital Financial Service are in sync for maximizing efficiency and effectiveness.
• Ensure the prototype is within time, scope and budget at all times.
• Ensure regular reporting and documentation of the project.
• Update the Management team on progress of the project.

• Coordinate/support the field operation of the Business Development and Access to Finance (BD & A2F) (30%)

• Identification of potential farm entrepreneurs and Micro, Small and Medium enterprises (MSMEs) in the livestock/agriculture sector
• Maintain relationship with BFIs and connect them to identified MSMEs
• Assist to develop or update the training manuals/materials on various aspects of A2F and Value Chain Financing (VCF) and business planning.
• Support the MSMEs (including abattoirs) and SEW Cooperatives and other Value Chain (VC) actors in developing their bankable business plans and ensure effective implementation of their business plans.
• Assist the BD & A2F Lead to build the capacity of MSMEs (including the project team) in obtaining investment (including loan) for start-up and growth of MSMEs enterprise operations
• Support BD & A2F unit in implementinginnovative approaches, monitoring field implementation
• Work with Project Monitoring and Evaluation (PME) unit in developing monitoring framework and maintain progress reporting and result measurement of the project.

• BD and A2F projects Implementation, Monitoring and Reporting (20%)

• Mobilize field level supporting staffs / private technicians to ensure quality implementation of all planned activities.
• Ensure all field activities are taking place as planned.
• Periodic reporting as per the Heifer’s reporting format.
• Final report preparation and timely submission of the project findings.
• Other works as assigned by the BD & A2F lead.

The Associate Finance Officer will be responsible for processing daily financial transactions, ensuring data entry in the ERP, verification of bills, timely staff advance settlement, payment to vendors, filing the transactions, timely deposit of taxes and retirement deductions and other job related duties. The position will report to the Department Head. 

Bachelor’s degree in accounting, finance, business administration or related fields is required. 1-year experience is preferred. Other job- related education and/or experience may be substituted for all or part of these requirements.

To process cash/bank transactions and ensure data entry in Agresso along with proper supporting documents.

Bachelor’s degree in accounting, finance, business administration or related fields is required, plus 1-year experience. Other job- related education and/or experience may be substituted for all or part of these requirements.

Most Critical Proficiencies:

1. Good understanding of Accounting Principles
2. Strong vouching, accounting and bookkeeping skills
3. Computer proficient in accounting software, ERP, word processing, spreadsheets, electronic mail and internet (Microsoft preferred)
4. A sound in English and Nepali, both spoken and written